TERMS AND CONDITIONS

General

Acceptance of these terms is signified and implied by the customer ordering the products we sell in person or by phone, fax or in writing.

Payment

All goods should be fully paid for before they are delivered to the customer. We accept cheques, bank transfers and most credit and debit cards except American Express.

Prices

All fabrics are sold by the linear metre and wallpapers by the linear metre or roll. Prices include VAT. Prices may increase at any time, and must be confirmed at the time of purchase. The minimum order is for one metre; cuts will be made to the nearest 10cm.

Claims

Any returned item should not have been cut or used in any way. Fabrics should be checked and measured before use. Failure by the recipient to check measurements before cutting will result in the purchaser being responsible for any extra fabric required.

Sale Conditions

It is advisable to request a sample before ordering any fabric or wallpaper. It is advisable to check prior to placing an order for ongoing use as no guarantee can be given for availability or exact colour matches. In the unlikely event we cannot fulfil an order, a refund will be issued and the customer notified. All repeats and widths of fabric and wallpaper are approximate. Fabrics cannot be guaranteed against colour fading or shrinkage. Stretching and shrinkage of up to 4% of any fabric is an accepted industry tolerance. Whilst every effort is made to ensure a close colour match to pattern books, exact shade match cannot be guaranteed. It is advisable to order a stock cutting for an exact colour match.